Refunds and Returns

We are certain that you will love the products that you purchase! However, in the rare event that you find that a product is faulty, please contact us immediately and we can arrange a replacement or a refund.

If you are not satisfied with the product and it is not faulty, we are not able to provide a refund, however, we are more than happy to provide an exchange or store credit. The item must be in original, unopened packaging and returned to us within 7 days. Please contact us: hello@partydotinc.co.nz for a return address. We do not cover return cost of shipping.